Privacy policy

Last Updated: 30 September 2025

1. Introduction

Welcome to Unearthed African Recordings Limited (“we”, “us”, “our”). We are committed to protecting and respecting your privacy.

This policy explains how we collect, use, and protect the personal data you provide to us when you use our website www.unearthedafricanrecordings.com (our “Site”), purchase our products, or use our services.

This policy has been written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our Details:

• Company Name: Unearthed African Recordings Limited
• Registered Address: 2a Forest Drive, Theydon Bois, Epping CM16 7EY
• Contact Email: admin@unearthedafricanrecordings.com

For data protection purposes, The Managing Director, Unearthed African Recordings Limited is the data controller.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name, last name, username, title, and date of birth.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: Includes bank account and payment card details.
• Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
• Usage Data: Includes information about how you use our website, products, and services.
• Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To fulfil our contract with you:
  • Processing and delivering your orders.
  • Managing payments, fees, and charges.
• For our legitimate interests:
  • To manage our relationship with you (e.g., notifying you about changes to our terms or privacy policy).
  • To administer and protect our business and this website (including troubleshooting, data analysis, and system security).
  • To deliver relevant website content and advertisements to you and measure the effectiveness of our advertising.
  • To use data analytics to improve our website, products, services, marketing, and customer experiences.
• With your consent:
  • To send you email newsletters and marketing communications about our products, services, and offers. You can withdraw your consent at any time by clicking the “unsubscribe” link in any marketing email.
• To comply with a legal obligation:
  • For purposes such as fraud prevention or to cooperate with law enforcement.

4. Who We Share Your Data With

We may have to share your personal data with the parties set out below for the purposes described in Section 3.

• Service Providers: Companies that provide us with IT, system administration, and other professional services. Examples include [e.g., Google Analytics for website analysis, Shopify for e-commerce, Mailchimp for email marketing, Stripe for payment processing].
• Delivery & Logistics Partners: Courier and delivery services to get your order to you, such as [e.g., Royal Mail, DPD, Evri].
• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• HM Revenue & Customs (HMRC) and other authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

5. International Data Transfers

Some of our external third parties may be based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by using specific contracts or data transfer agreements approved for use in the UK. This includes the UK’s International Data Transfer Agreement (IDTA) or the UK Addendum to the EU’s Standard Contractual Clauses.

Please contact us at admin@unearthedafricanrecordings.com if you want further information on the specific mechanism used when transferring your personal data out of the UK.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

For example, we are required by law to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

8. Your Legal Rights

Under UK data protection law, you have rights regarding your personal data:

• Right of access: You have the right to request a copy of the data we hold about you.
• Right to rectification: You have the right to have inaccurate personal data corrected.
• Right to erasure: You have the right to ask us to delete your personal data in certain circumstances.
• Right to restrict processing: You have the right to request that we suspend the processing of your personal data.
• Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to processing based on our legitimate interests.
• Rights related to automated decision-making and profiling.
• Right to withdraw consent: Where we rely on your consent to process data, you can withdraw it at any time.

To exercise any of these rights, please contact us at admin@unearthedafricanrecordings.com.

9. How to Complain

We hope that we can resolve any query or concern you raise about our use of your information. Please contact us in the first instance at admin@unearthedafricanrecordings.com.

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues (www.ico.org.uk).

10. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies by visiting the Cookies Policy page.